Get Your Dream Kitchen

The strength of a product warranty relies on the quality of the labor warranty.

This narrative echoes a familiar scenario: the contractor completes the work, but upon closer inspection by the homeowner, a manufacturing flaw in the product comes to light. Interestingly, neither the firm nor the contractor detected the issue during installation. In such cases, manufacturers typically prefer to receive the defective item before issuing a replacement. The process involves the contractor sending back the replacement to the homeowner, who, somewhat surprisingly, incurs charges for their time. It’s a situation that can leave anyone exclaiming, “Wow!”

Navigating errors is an inevitability shared by both our suppliers and us. It’s not the errors themselves but how they are addressed that truly matters. Here at Kitchens Today, we have a distinctive approach. Before any removal occurs, our suppliers entrust us to meticulously verify  that if there’s a confirmed fault, they promptly send a replacement. What sets us apart is our commitment to backing up the manufacturer’s warranty with a comprehensive labor guarantee. This guarantee ensures that any costs incurred due to a faulty product, including those unexpected charges for the homeowner’s time, are covered. This is what we mean when we talk about providing genuine “peace of mind” in the realm of kitchen installations.